With respect to other GPT Chatbots Cicerone is capable of answering any conversation in a predefined question-and-answer format. 95 different languagesThe visitor’s experience is personalized, just as it is done at the tourist office 24/7 in their own language, answering any questions on the destination and even creating a travel guide adapted by days and type of tourist.
A pioneering and innovative experience to help technicians answer requests if you can’t afford a call center.
Cicerone trains the GPT Chatbot with customer data and allows you to add a chat widget to your website.
It also allows full customization of the chatbot, as well as being able to modify the name, personality traits and instructions on how to answer questions. All information is stored in the content manager on iUrban.es servers, protected under the LOPD.
Chatbot and virtual assistants.
Development of WAI-AA accessibility improvement initiatives.
Trip planner integrated with artificial intelligence.
Integration with ChatGPT
Cicerone Chat uses ChatGPT GPT natural language processing technology to train chatbots and improve their responsiveness.
Cicerone Chat allows the customer to customize the appearance and behavior of their chatbots, including the ability to edit the basis of the conversation, give it a name and personality, and give it specific instructions.
Cicerone Chat supports over 95 languages and can respond in the language of the question, even if the document is in a different language.
Limitation of antispam messages
It will be possible to limit the number of messages that a user can send from an IP per time.
Cicerone Chat provides detailed statistics for customers to analyze the performance of their chatbots and improve their responsiveness, as well as a dashboard to view conversations.
1. Complete chatbot statistics by periods and date ranges.
2. Users by hour, day, week, month and year.
3. Messages by day, week, month and year.
It allows its visualization within the client’s domain for mobiles, desktop or tablet type supports allowing its use with the most common web browsers: Firefox, Edge, Chrome, Safari and Opera, in any of the Windows, MAC, Linux, Android or iOS operating systems.
In the future the chatbot will be able to attend other channels such as: WhatsApp, Telegram, Facebook, Instagram, Teams or voice messages.
Instant response time
It is in the range of 0.5 to 3 seconds for several concurrent users, responding with a hit rate of over 96%.
Consulting to analyze the buyer persona and focus the web messages to the target customer and the web “copys” to attract tourists.
A Web Scraping. Uploading of web content from the client’s site up to 11 million characters (includes all home pages, domains and subdomains). In average, each “url” has between 18,000-25,000 characters).
Configuration of logos, colors and personalized welcome messages.
Training of the Chatbot according to the answers programmed by the customer, to give the answers in the different languages.
Generation of script and iframe so that the client can include it in his home page.
Panel to view the BOT conversations and have access to the leads collected.
Initial training and consulting.
Initial Kick off consultancy before starting.
Platform training and delivery of manuals.
Follow-up 1st month and at the 6th month a meeting to see the use of the tool, 1 year warranty.
Annual license to use Chatbot Cicerone Saas Saas iUrban Servers
Includes 40,000 messages per month with GPT responses for 1 year.
Ticketing service for incident resolution.
The platform offered must be available for use 24 hours a day, every day of the year, guaranteeing 98% availability.