I. PRIVACY AND DATA PROTECTION POLICY
This policy provides details of how we collect and process your personal data through your use of our website https://www.iurban.es, including any information you may provide to us through the website when you submit your data through the forms provided for this purpose.
We would like to inform you that our services are not available to anyone who is unable to provide consent under the law, so you are confirming that you are able to give consent when you submit the forms and provide us with data.
Below is information about the data protection policy of: Mobiliario Smart Andalucía, S.L
1. Data controller
Contact details of the data controller:
Mobiliario Smart Andalucía, S.L, holder of CIF (tax ID number): B93470094 and registered address at: Calle Steve Jobs 27, Oficina 9 29590 Málaga and phone number: (+34) 951 53 53 59. Email: d.ramos@iurban.es
Malaga Business Register V 5501, B 4408, P 77, S 8, S MA133350, I/A 1 (31.03.16)
Mobiliario Smart Andalucía, S.L is the data controller. (Hereinafter us, we or our).
2. What data do we collect?
The General Data Protection Regulation defines personal data as any information which is related to an identified or identifiable natural person, that is, any information that can identify an individual. This does not include anonymised data, nor percentages of data.
Any personal data that is collected directly from the interested party will be treated confidentially and will be included in the corresponding processing operations, under the responsibility of Mobiliario Smart Andalucía, S.L.
We may process certain types of personal data on our website, which may include:
- Identification data: name.
- Contact details: email and telephone.
We do not collect any data related to special categories of personal data (those that reveal your ethnic or racial origin, political opinions, religious or philosophical convictions, trade union membership and information about your health, genetics or biometrics).
If we are required to collect personal data from you by law or under the terms of a contract or agreement between us and you refuse to provide such data, we may not be able to execute the contract or provide the service and you are required to notify us in advance of such refusal.
3. How do we collect your personal data?
The methods we use to collect personal data are:
. Through the form on our website, through our contact emails, by telephone or by post, when you:
. Request information about our products or services
. Contract our products or services
. Request a quote
. Subscribe to any of our services or publications
To ensure the quality of our website, we reserve the right to refuse any request for registration or to suspend or cancel a previously accepted registration if we believe that it does not comply with these requirements or any other law or regulation. If this happens, we will try to provide reasons for our decision, but we cannot commit to doing so in every case.
. Through technology or automated interactions: We may automatically collect technical data about your computer, browsing behaviour and usage patterns on our website. This data is collected through cookies or similar technologies. For more information, please refer to our Cookie Policy.
- Through third parties:
- Google: analytical data or search data. Outside the European Union.
4. Purpose and legitimate interest for using your data.
The most common uses of your personal data are:
. To enter into a contract between you and Mobiliario Smart Andalucía, S.L.
. When you give your consent to the processing of your data.
. When we require it to comply with a legal or regulatory obligation.
. When it is necessary for our legitimate interest or that of a third party.
The User may withdraw the consent given at any time by sending an email to d.ramos@iurban.es or by consulting the section on exercising his/her rights below.
Below is a table where you can see the ways we will use your personal data and the legitimate basis for its use, as well as the type of personal data we will process. We may process certain personal data for additional legal reasons, so please send an email to d.ramos@iurban.es if you’d like further details.
|
Form |
Purpose |
Type of data |
Legitimate basis for processing |
|
I want to get to know my tourists |
The purpose is to manage contacts and requests for information received via the website. |
– Name – Phone |
Consent of the data subject (Art. 6.1.a GDPR) Pre-contractual measures (Art. 6.1.b GDPR) Processing is necessary to meet the legitimate interests of the data controller (Art. 6.1.f GDPR) |
|
Digitalise your town |
The purpose is to manage contacts and requests for information received via the website. |
– Name |
Consent of the data subject (Art. 6.1.a GDPR) Pre-contractual measures (Art. 6.1.b GDPR) Processing is necessary to meet the legitimate interests of the data controller (Art. 6.1.f GDPR) |
|
Book an appointment with our experts |
The purpose is to manage appointments |
– Name – Phone |
Consent of the data subject (Art. 6.1.a GDPR) Pre-contractual measures (Art. 6.1.b GDPR) Processing is necessary to meet the legitimate interests of the data controller (Art. 6.1.f GDPR) |
|
Newsletter |
The purpose is to manage the contacts who want to receive our newsletter. |
– Name |
Consent of the data subject (Art. 6.1.a GDPR) Pre-contractual measures (Art. 6.1.b GDPR) Processing is necessary to meet the legitimate interests of the data controller (Art. 6.1.f GDPR) |
Commercial communications: you will only receive communications if:
- You have requested information from us or have contracted a product or service from us.
- If you provided us with your details, clicking on the box provided for this purpose on our form.
- Provided that you have not expressed your wish to stop receiving such communications.
We get your express consent before sending you any communication, and you may request that we stop sending you communications at any time by sending an email to d.ramos@iurban.es.
If you opt out of receiving communications from us, we will continue to store your personal data to meet our legal requirements.
Purpose: We will only use your data for the purposes for which we collect it, unless we reasonably believe that we should use it for another purpose, provided that we notify you in advance so that you are aware of the legal and legitimate reason for processing your data, provided that the purpose is compatible with the original purpose.
5. How long do we keep your data?
We will store your data only for as long as is necessary to fulfil the purpose for which it was collected and to establish any liability that may arise from that purpose and from processing the data. The provisions of the relevant regulations concerning the period of retention will apply, to the extent that they are applicable to this data processing.
Data of people who subscribed by email or form: From the time the user subscribes until they unsubscribe.
6. Minors.
Mobiliario Smart Andalucía, S.L does not authorise minors under 14 years of age to provide their personal data using the means provided on this website (completion of web forms for requesting services, contact or by sending emails). Therefore, individuals who provide personal data using these methods expressly acknowledge that they are over 14 years of age, and Mobiliario Smart Andalucía, S.L. shall be exempt from any liability for failure to comply with this requirement.
If your child, who is under the established age limit, has provided personal information to Mobiliario Smart Andalucía, S.L., please contact us in order to request the exercise of your applicable rights.
In those cases in which the services offered by Mobiliario Smart Andalucía, S.L. are targeted at minors under 14 years of age, the necessary measures will be taken to secure the authorisation of the minor’s parents or legal guardians.
7. Exercising your data protection rights:
How can I exercise these rights? Users can send a letter to the registered office of Mobiliario Smart Andalucía, S.L. or to the email address d.ramos@iurban.es, including in both cases a photocopy of their National ID card or other similar identification document, to request the exercise of the following rights:
- Access to your personal data: you may ask Mobiliario Smart Andalucía, S.L. whether it is using your personal data.
- To request their rectification, if they are incorrect, or to exdrcise the right to be forgotten with respect to the same.
- To request the limitation of processing, in which case your data will only be saved by Mobiliario Smart Andalucía, S.L for the purpose of filing or defending claims.
- To oppose their processing: Mobiliario Smart Andalucía, S.L will stop processing the data as indicated by you, unless the data must continue to be processed for legitimate reasons or for the exercise or defence of possible claims.
- Data portability: in the event that you wish your data to be processed by another company, Mobiliario Smart Andalucía, S.L will facilitate the portability of your data to the new data controller.
You may use the forms provided by the Spanish Data Protection Agency to exercise your aforementioned rights here.
File a complaint with the Spanish Data Protection Agency (AEPD): if you believe that there is an issue with the way in which Mobiliario Smart Andalucía, S.L. is processing your data, you may address your complaints to the corresponding supervisory authority, which in Spain is the competent authority for this purpose: Spanish Data Protection Agency.
We will ask you for specific information to help us confirm your identity and guarantee your right to access your personal data (or exercise any other of the rights mentioned above). This is a security measure to ensure that your personal data is not disclosed to anyone who is not eligible to receive it.
All requests will be handled by us within the specified legal deadline of one month. However, it may take longer than one month if your request is particularly complex. If this is the case, we will notify you and keep you updated.
8. Disclosure of data: provision of services
We may require the assistance of third parties in the performance of our work, who will only process the data for the purpose of providing the contracted service, and with whom we have measures in place to safeguard your rights:
- Service providers who provide system administration and information technology services.
- Professional advisers including lawyers, auditors and insurers providing banking, legal, insurance and accounting consultancy services.
All data processors to whom we transfer your data will respect the security of your personal data and process it in accordance with the GDPR.
We only allow such processors to process your data for specified purposes and in compliance with our instructions. However, for transparency purposes, you may request a list of the companies that provide services to us by sending an email to: d.ramos@iurban.es.
9. Data security.
We have implemented security measures to prevent the unauthorised loss, use, access, modification or disclosure of your personal data. We also restrict access to your personal data to those employees, contractors and other third parties who have a business need to know that data. They will only process your personal data in compliance with our instructions and will be bound by a duty of confidentiality.
We have implemented procedures to address any suspected breach of your personal data and will notify you and the Supervisory Authority in the event of a breach of security as regulated in Articles 33 and 34 of the GDPR.
Mobiliario Smart Andalucía, S.L has been a beneficiary of the European Regional Development Fund whose objective is to improve the competitiveness of SMEs and thanks to which it has launched an International Digital Marketing Plan with the aim of improving its online positioning in foreign markets during the year 2023. For this it has had the support of the XPANDE DIGITAL Program of the Malaga Chamber of Commerce.”
European Regional Development Fund A way of making Europe
